The new Royal Borough of Kensington & Chelsea website has launched following a major research and editorial project by Echosix.
Echosix was commissioned to find out what residents, businesses and visitors really wanted from the council website.
After months of interviews, workshops and best practice research we produced a series of targeted recommendations, including revamping design, streamlining content and structure and re-working editorial.
Agency Big Blue Door re-built the site – incorporating our ideas and edited text – to create a site that is easy to navigate, transact with and maintain.
Judge for yourself here.